For parent committees and volunteer groups
Trust centre
Understand what we collect, who can access it, and how we protect adult volunteer information. Committees can share these documents with volunteers and interested schools.
For independent parent and volunteer committees
Your committee chooses and administers Helper Shifts. Using it does not make a school a customer, partner or service operator, or give a school access to volunteer records. Glu IO Pty. Ltd. remains accountable for the service. Contact your committee organiser about bookings and Glu IO Pty. Ltd. about service privacy and security.
Read the committee and community guide →Privacy policy
What information is collected, why it is used, who receives it and how to exercise your privacy rights.
Terms of service
Conditions for running groups, organising events and volunteering, with Australian consumer rights preserved.
Data processing agreement
A committee contract schedule covering instructions, confidentiality, security, subprocessors, incidents and exit.
Data residency and subprocessors
Australian data storage, service providers and data flows for committee review.
Security and incident response
Controls visible in the application, operational evidence still needed and how to report a concern.
Retention, export and deletion
What can be removed today, where additional copies may remain and what committees should agree before use.
Parent committee and school community guide
How independent committees use Helper Shifts, and the privacy and security information they can share with their community.
Compliance and assurance status
A clear distinction between existing evidence, independent attestations and the work needed to obtain them.
Privacy and committee enquiries
Contact information and the details to include in privacy, security, accessibility and procurement requests.
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